Taco

Taco

Led the email marketing strategy and execution for Taco, building a high-performing communication channel that supported trade shows, product launches, sales initiatives, and customer education at scale.

Email marketing strategy & lifecycle execution

 

The Challenge

  • Managing multiple email types across different audiences (customers, reps, sales teams)

  • Balancing promotional, educational, and time-sensitive communications

  • Driving engagement while maintaining consistency and frequency

  • Supporting broader marketing and sales initiatives through email

 

The Strategy

Developed a lifecycle-driven email approach focused on engagement, enablement, and conversion:

  • Full-funnel communication: From pre-show awareness to post-show lead nurturing

  • Audience segmentation: Tailored messaging for customers, reps, and internal teams

  • Content variety: Product launches, trade shows, promotions, and educational content (Taco University)

  • Consistent cadence: Maintained regular touchpoints to build familiarity and trust

 

Execution

  • Planned and executed 2–3 emails per week across multiple campaign types

  • Developed and wrote email content for:

    • Trade show promotions and follow-ups

    • Product launches and announcements

    • Time-sensitive sales campaigns

    • Taco University promotions (35,000+ audience)

    • Internal communications and sales enablement

  • Collaborated closely with design team on email templates and creative direction

  • Ensured messaging alignment across marketing, sales, and product teams

 

Key Results & Impact

  • 56% average open rate

  • 38% average click-through rate

  • Reached 35,000+ customers and reps

  • Delivered consistent engagement across a high-frequency send schedule

  • Established email as a core channel for marketing and sales alignment

  • Supported trade show success through lead nurturing and follow-up strategy

  • Increased product awareness and internal engagement through launch campaigns

  • Built a reliable, scalable system for ongoing communication and conversion

 
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